The CASTER GROUP

Archive for June, 2015

Now Hiring Customer Service Representative for Sales Center!

We are currently seeking a part-time Customer Service Representative for our Sales Center in Mission Valley – San Diego!

Now Hiring Customer Service Representative for Sales Center!

The position involves handling inbound telephone sales calls, consulting, booking reservations, accepting credit card payments and providing superior customer service. Other duties include handling online inquiries & reservations via e-mail and “live” chat, assisting our Rental/Payment kiosk customers remotely, meeting individual & team sales goals, and maintaining accurate records. The ideal candidate must be highly motivated, detail oriented with great organizational & multi-tasking skills.

The Sales Center supports all 48 A-1 Self Storage locations throughout California and plays a vital role in the overall success of the company.

 

  • Candidates must have flexibility in availability and scheduling; able to work various shifts, including evenings, weekends and holidays.
  • This part-time position offers up to 20 hours per week
  • Sales Center Hours: Mon-Fri 7:30am – 7pm, Sat 8am – 6pm & Sun 9am – 5pm

Job Requirements:

  • High school degree or equivalent
  • At least 6 months of telephone sales experience required, preferably in a Call Center environment
  • Previous hotel or car rental reservations experience very helpful, but not required
  • Excellent telephone sales and customer service skills
  • Excellent verbal and written communication skills
  • Computer literate w/ basic proficiency in MS Word, Excel & Outlook
  • Good typing skills (Must have the competency to participate in “live” online chats)
  • Must be a team player, yet able to work independently with minimal supervision
  • Must be able to pass alcohol/drug screening and background check
  • Bilingual Spanish a plus

*Offering competitive hourly pay commensurate with experience + bonus incentives.

If you feel that you meet the qualifications needed to be a part of the A-1 Self Storage team then apply today!

Please e-mail resume to: jobs@a1storage.com

 

 

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Rock ‘n’ Roll Marathon Experience

For those that don’t know, the San Diego Rock ‘n’ Roll Marathon is part of a series of events that takes place in 11 different cities. There a half-marathon and full-marathon along with live music, food, and a health and fitness expo. More importantly, the runners of this event have raised more than $310 million for participating charities.Rock ‘n’ Roll Marathon Experience

A-1 Self Storage is proud to share the experience of two of our very own who participated in the Half Marathon here in San Diego, Rosie Galford and Tiffany BeMent.

 

While Rosie has ran in other events, this was her first time running in the Rock ‘n’ Roll Marathon and she felt this was the best course yet. “The beautiful sights of San Diego as well as the fresh air, live music from many different bands, and the thousands of supporters that came out to cheer the participants on, made this an unforgettable event for me.” The support of the spectators helped Rosie push through the 11th mile, which was her toughest, and allowed her to finish in an impressive 1 hour and 57 minutes.

“I would definitely recommend the Rock ‘n’ Roll Marathon to anyone looking to run their first marathon!” – Rosie Galford

Rock ‘n’ Roll Marathon Experience

For Tiffany, this was the second Rock ‘n’ Roll Half Marathon she has participated in. The course was much improved from when she last ran in 2011, with the finish line being in downtown right next to Petco Park. There was so much excitement throughout the city during the race and continued after with a concert in the outfield of Petco Park. “My favorite part was seeing the whole community come together to support each other. There were complete strangers on the sidelines cheering and encouraging the runners to keep going, as well as handing out snacks and drinks. At one point there was a little boy with a squirt gun in his hand squirting those who waved at him as they went by.” The support of the community helped Tiffany push through her foot and IT band problems and finish in 1 hour and 48 minutes. She came in 84th overall in her bracket.

“If you have ever thought about doing a race, just sign up, you won’t regret it!” – Tiffany BeMent

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Convenient Payment Options

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We know that life can be stressful, but paying your storage bill shouldn’t be! That’s why at A-1 Self Storage we are committed to convenience, and we offer many different ways to pay, including our newest Pay by Phone automated system. Find the payment method that works best for you!

 

Automatic Payments

We offer automatic payments, so your unit is always paid on time and you don’t have to think about it. This option is convenient for anyone leaving the country, travelling for an extended period, or those who have a busy schedule and would like your payment automatically deducted each month. To set up automatic payments, stop by the office and fill out our short form.

Pay by Phone Automated System

We know that many people still find it most convenient to pay over the phone, therefore we are proud to announce that we have a brand new automated system to make the process that much easier for our customers! Pay your bill over the phone in three easy steps:

  1. Call your A-1 Self Storage location
  2. Press 2 on your keypad
  3. Follow the automated prompts

24 Hour Rental/Payment Kiosk

At 18 of our A-1 Self Storage locations, we offer a 24 hour rental/payment kiosk to take your payment by cash, check, or credit card. You can make your payment at any time, and we have live assistance available to help walk you through the process.

Pay Online

With just your unit number and gate code, you pay your bill day or night by visiting our website at http://www.a1storage.com. Our Pay Online service is mobile device friendly!

A-1 Self Storage offers many different payment options to fit your life, on your schedule. Choose the one just right for you.

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Storage Tips for the Summer

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Summer is almost here! Whether you are a student storing your dorm room over the summer or a family storing your items during a move, we are here to offer up some useful tips. There is no need to learn from your mistakes when we can help prevent them altogether!

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  • Pick one room at a time: This way when you pack your boxes into storage they will be better organized for when you go to unpack.
  • Pack Smart: Pack heavy items into smaller boxes so that they are easier to move. Don’t try to fit as much as you can into a large box and risk throwing out your back!
  • No Newspaper: Don’t use newspaper to back anything that can be stained by ink. Often times the ink will transfer from the newspaper to your items while in storage.
  • Metal Objects: Before putting metal objects into storage, such as bikes, tools, etc., make sure to wipe them down with a rag. This will help prevent rust!
  • Appliances: Make sure to defrost refrigerators and freezers before storing them. Leave the door ajar while inside the storage unit. All other appliances should be clean and dry as well.
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